Online Rerservation System Essay Example for Free

Online Rerservation organisation EssayOnline hotel or recourse reservations be be access a very popular method for betrothal hotel or reparation rooms. Travelers push aside book rooms from home by using online security to cherish their privacy and financial information and by using several online travel agents to comp be prices and facilities at various hotels. 1 Hotel or resort reservations systems, commonly known as Online Reservation System (ORS) is a computerized system that stores and distributes information of a hotel, resort, or other lodging facilities. It is an assistant for hoteliers to manage all of their online marketing and sales, where they can upload their rates and availabilities to be seen by all sales channels that are using an ORS. gross revenue channels may include conventional travel agencies as well as online travel agencies. A hotelier using an online reservation system easens his or her tasks for online distribution, because an ORS does everythin g to distribute hotel information to the sales channels kinda of the hoteliers.2Here in the Philippines, the biggest hotels and resorts are using the same technology. But, in almost far flung provinces, some hotels and resorts are still using manual reservation system. They use signages and some print advertizements for their marketing and log books and some paperworks to record nodes data. One of these establishments is the Double takes Mayon bounce fix which is located in Barangay Buyuan, Legazpi City. It was established by Lilian Pareja, a native of Albay Province, on March 8, 2008. She built the resort to fulfill her dreams of having one.Double Mothers Mayon Sprong Resort has full amenities like 15 rooms with toilet and bathrooms, all are airconditioned 21 cottages a convention hall for special occassions, and can accommodate up to250 persons2 travel pools slides restaurant with videoke and a rent-a-car. The resort is one of the most affordable resorts in the province y et has a quaility of a five star place. The room price range from P 750.00 to P 5,000.00 per 24 hours of stay. The cottages are priced P 300.00 a day. And, the package program of their convention hall is P 25,000.00, with all the amenities included. The resort has varied of customers from locals to foreigners. The main attractions of the resort are the full view of Mayon Volcano and the spring water coming from it.Tourists came in the province all year round. For 2 years that the resort was created, all transactions were hire manually by the front desk personnel. After the reseachers meeting with the manager and talked about this study and its benefits to the resort, they immediately hold as thevenue for the study. The resort understands the character of information systems and technologies in companys management and daily trading operations has been widely ac companionship and assessed as positive.3 Research has shown the importance and unprecedented growth potential of e-comme rce and its role as a new electronic distribution channel.4 It has been also well agreed in the literary productions that establishing an online presence and adopting e-commerce business models increases companys competetiveness, profitability, and efficiency.Statement of the ProblemThe Double Mothers Mayon Spring Resort has no online presence and computerized system for their establishment. All their marketing and transactions are made manually, and because of this, it cost them time, money, and lack of customers. The researchers lead find ways to answer the following questions 1. How to attract tourists from other provinces and countries? 2. How to launch a marketing campaign that is low in cost? 3. How to provide aswers to the questions of would-be-customers without lifting a phone or having a face-to-face contact? 4. How and where to keep files spotlessly and effeciently with confidentiality? 5. How to retreive files and print reports substantially?6. Will it be possible to easily monitor the sales on daily, weekly, or monthly basis? 7. How to compute the bill of the customers accurately?Objectives of the cultivationThis study aims to solve the current problems of Double Mothers Mayon Spring Resort when it comes to Marketing/ advertisement and Management system. The researchers aim to achieve objectives, such as 1. To attract tourists from other provinces and countries by developing and first appearance a program or website for information and online presence. 2. To launch a low cost marketing and advertisement campaigns that reaches a wide audience by having an online information and connected with other websites and government agencies connected with hospitality industry. 3. To provide answers to would-be-touristsby having a detailed Frequently Asked Questions coulumn on the resorts website. 4. To keep files secured, accurate, and efficient by developing a database with passwords that only the administration and owners knows. 5. To retreive files a nd reports easily and automatically. 6. To notwithstanding money and time for efficient and accurate transactions.Scope and DelimitationThe study leave provide answers to the problems of Double Mothers Mayon Spring Resort when it comes to marketing and effectively managing the business. This will limit the study on the online presence and reservation system.Significance of the acquireThis study is important to all stakeholders, to the business and to the hospitality industry. 1. The study will make the business of resort thrive for installation of new system and technologies for doing marketing and management. 2. It will be a great second for the employees of Double Mothers Mayon Spring Resort because it will make their work easier and efficient. 3. There will be less paperwork and their will be less time consumed. 4. The management can manned their men to do other things rather than do the time consuming procedures of traditional marketing and reservation system. 5. Assessing the customers record will also be easier, faster, more precise and accurate.6. It will also make the establishment more efficient in terms of providing faster and more efficient quality service. 7. The tourists will have an option of reserving a room or package with the resorts online presence. 8. The would-be-customers can save time, energy, and money in looking for the right resort or service. 9. This will benefit students and future researchers to execute as reference in conducting researches of similar nature and topic. 10. This will also help the researchers to widen their knowledge and provide them personal experience as they make and work on this study.